Store Policies
We Care.
At Designs by Glenise, We value each Clients experience with our Pieces. We strive to give you our best in both design and business. If ever there are any discrepancies or issues with your purchase, we have set in place polices to ensure you are protected. Please use our "Contact Us" page to reach out with any Questions or Concerns. (please allow 1-2 business days for a response)
Refund and Exchange Policies
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All Sales are Final. No refunds and No exchanges will be permitted.
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Although we do our best to package properly, we cannot be held responsible for damaged acquired during shipping/handling.
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If you have any questions or concerns, regarding your purchase feel free to reach out to us through our "Contact Us " Page.
Custom Inquires
Each piece designed by Glenise is unique and one of a kind. To protect our Artistic integrity , we currently are not accepting custom inquires.
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Events/Tea parties/Large Group Inquiries
We do offer discount pricing for hats purchased in large quantities. Pricing will depend on the type/number of hats. If you are interested in the discount pricing for larger quantities, Please reach out to us through our "Contact Us" page. Please allow 1-2 business days for a response.
Shipping, Processing and Local Delivery
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After purchase, please allow 1-3 business days for processing and 5-7 Business days for Domestic Standard Shipping
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For International shipping, please allow 1-3 Business Days for processing, Shipping time will vary depending on location.
Local Delivery​
If you live in the Las Vegas area, you may be eligible for Local Delivery. Local Delivery is only for those within a 20 mi radius. Once you go to purchase you will see an option for local delivery and it will indicate if you are within 20 mi. Please allow 1-2 Business Days for Local Delivery.
Payment Methods
All payments must be made through the Website using the payment methods provided by Wix to ensure your safety and security. We do not accept cash payments. ​
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Debit/Credit Cards
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Paypal